Digital Marketing As A Practice And Why Hiring A Professional Is A Good Idea

I had a conversation with a fellow business owner about how Medical Professionals and Lawyers are "in the Practice" of medicine and law.

Which got me thinking about the term- practice.

It's a curious term, isn't it—the practice of? People say, "I own a medical/dental practice or law practice," because their fields are constantly evolving. 

And then I thought about how I, as a digital marketer, am in the practice of marketing.

These professions aren't just jobs but ongoing journeys of learning and refinement. And I'm not about to compare marketing to the level of education medical professionals and attorneys have. I want to make the case for why marketing, especially digital marketing, needs to be considered a "practice" in the same vein.

Let's start with why medicine and law are called practices:

1. Continuous Learning: Both fields are ever-evolving. New medical treatments and legal precedents emerge constantly, requiring professionals to stay updated.

2. Application of Theory: While grounded in scientific or legal principles, these professions require the practical application of knowledge to unique situations.

3. Skill Refinement: Doctors and lawyers hone their skills throughout their careers, improving with experience.

4. Ethical Considerations: Both involve complex moral decisions, often without clear-cut answers.

5. Adaptability: Each patient or case is unique, requiring adaptable approaches rather than one-size-fits-all solutions.

Now, let's consider looking at digital marketing and marketing in general through this lens:

1. Continuous Learning: The marketing landscape changes at breakneck speed, especially in social media. New platforms emerge algorithms shift, and consumer behaviors evolve rapidly. We're always learning, adapting, and growing.

2. Application of Theory: While we have foundational marketing principles, their application in the real world requires nuance, creativity, and strategic thinking.

3. Skill Refinement: From copywriting to data analysis, our skills are constantly being honed. Each campaign teaches us something new.

4. Ethical Considerations: We grapple with privacy, transparency, and social responsibility issues. The ethical use of data and the impact of our messages on society are constant considerations.

5. Adaptability: Every brand, every audience, and every campaign is unique. We must tailor our approaches to meet specific needs and goals.

The idea of marketing as a practice encourages a mindset of continuous improvement. It acknowledges that we're not just executing tasks but engaging in a craft that requires dedication, ethics, and lifelong learning.

If we began to embrace marketing as a practice, it could elevate our profession in several ways:

1. Increased Respect: It could help others see the depth and complexity of our work.

2. Ethical Focus: It emphasizes our responsibility to practice ethically and responsibly.

3. Professional Development: It encourages ongoing learning and skill improvement.

4. Client Relationships: It fosters a collaborative approach with clients, working together towards goals rather than simply providing a service.

While digital marketers may not be performing surgery or arguing court cases, we marketers are engaged in a complex, evolving, and impactful human practice. By recognizing digital marketing as a practice, we acknowledge its depth, its challenges, and its potential for positive impact.

So the next time you ask an intern or a family member to take on the role of the company's digital marketing because they are good with social media, keep in mind that it's not just semantics—hiring a professional marketer is a recognition of the skill, dedication, and ongoing journey of growth that our profession demands. 

Let's shift the mindset and embrace the practice of marketing, with all the responsibility and opportunity that entails.

If your business is ready for a digital marketing strategy or for a fractional CMO Reach Out.

Location, Location, Location: Why It's So Important For Physical Businesses To Geotag Instagram Posts

Here’s a secret you may or may not know about me: when I’m traveling or about to travel, I search the location of where I’m going on Instagram to see what’s out there. I scroll to see what shops, restaurants, coffee shops, and natural things are attached to the Geo/Location tag of where I am going.

And I notice that what so many businesses forget to do is add a geotag to their posts. This means that they are missing out on the out-of-towners like me who do this same thing to plan where they want to go or where they want to eat.

Instagram geotags are digital markers that offer endless possibilities, from exploring new destinations to optimizing your road trip adventures. Read on for a journey into the world of geotagging and start shaping your next unforgettable adventure.

What are Instagram Geo Tags and How They Work

Instagram Geo Tags are a powerful feature that allows users to add a specific location to their posts, providing a geotag for each photo or video shared on the platform. This function enables users to tag the exact place where the content was created, adding an exciting layer of location-based information to their posts.

Understanding Instagram Geo Tags

1. Location Tagging: Instagram Geo Tags associate your post with a specific place on the map. This can range from a famous landmark to a local restaurant or even a hidden gem off the beaten path.

2. Creating Connections: By tagging your posts with Geo Tags, you can connect with other users who have been to or are interested in the location. This can lead to new friendships, travel recommendations, and shared experiences.

3. Discovery Tool: Geo Tags also serve as a discovery tool for users exploring new places. By searching for a specific location tag, users can uncover many posts related to that place, offering insights, inspiration, and practical tips for their journeys.

4. Personalization: Instagram Geo Tags add a personal touch to your posts, allowing you to share the content and the exact place where you captured the moment. This creates a more immersive experience for your followers, connecting them to your adventures.

How Geo Tags Work

1. Feature Integration: Instagram seamlessly integrates Geo Tags into the post-creation process, allowing users to add a location directly before sharing their content.

2. Manual Input: Users can manually type in the location they wish to tag or choose from a list of suggested places generated by the platform based on their current location or past tagging history.

3. Privacy Control: Instagram offers privacy settings that allow users to control who can see the location tags on their posts, ensuring that sensitive or private locations remain secure.

4. Mapping Feature: Geo Tags have a mapping feature that displays the tagged location on a map within the post, giving viewers a visual reference of the content's creation.

Advantages of Using Geo Tags

• Enhanced Discoverability: Geotags increase the visibility of your posts to users searching for content related to specific locations, expanding your reach and engagement.

• Personalized Recommendations: By exploring posts tagged with specific locations, users can discover new destinations, restaurants, attractions, and accommodations recommended by fellow travelers.

• Community Engagement: Geo Tags foster a sense of community among users who share a love for travel and exploration, enabling them to connect, share tips, and form valuable connections.

By searching for location-based tagging related to their intended destinations, individuals can explore new places, gather travel inspiration, and create a comprehensive travel itinerary. Whether finding hidden gems, trending spots, or off-the-beaten-path attractions, geotags provide valuable insights into various travel destinations.

One of the key advantages of incorporating Instagram geotags into trip planning is the ability to maximize road trip stops. Using geotags, travelers can identify scenic viewpoints, local eateries, cultural landmarks, and photo-worthy spots along their routes. This enriches the travel experience and ensures every step contributes to a memorable and fulfilling journey.

Why Your Business Needs To Begin Geotagging

1. Enhancing Local Visibility

Establishing a strong local presence is often crucial for small businesses to attract customers. Geotags allow you to tag your location when posting on Instagram, making it easier for users in your area to discover your content. When users search for posts or stories tagged in a specific location, yours could be among the top results, thus increasing your visibility within your community.

2. Building Community Engagement

Geotags are more than just a feature; they're a direct line to your local community. By tagging your location, you can tap into conversations and events in your area, fostering relationships with nearby businesses and potential customers. This direct connection with your community increases engagement. It builds brand loyalty, as users who frequent or are interested in your locality are likelier to engage with your content, leading to increased likes, comments, and, ultimately, brand loyalty.

3. Showcasing Authenticity and Trustworthiness

Standing out with authenticity is paramount in a market saturated with advertisements and sponsored content. Geotags provide a unique advantage by adding credibility to your posts by verifying your physical presence in a specific location. This authenticity resonates with consumers, as they perceive businesses with a genuine local presence as trustworthy and reliable. By showcasing your physical location through geotags, you're not just promoting your products or services but also telling a story about your roots and commitment to your community.

4. Targeting Relevant Audiences

Geotags offer a powerful targeting tool, allowing you to reach audiences based on their location. Whether you're hosting an event, running a promotion, or want to attract foot traffic to your storefront, geotagging enables you to target users within a specific radius of your business. This targeted approach ensures that your content reaches the most relevant audience, maximizing the impact of your marketing efforts and driving conversions.

5. Improving SEO and Discoverability

In addition to enhancing visibility within the Instagram platform, geotags can benefit your overall online presence. When users search for local businesses or attractions on search engines like Google, geotagged Instagram posts may appear in the results, thus improving your SEO ranking and increasing discoverability. By consistently geotagging your posts, you can boost your chances of being found by potential customers on and off the Instagram platform.

Geotags on Instagram offer many benefits for small businesses looking to expand their reach and engage with their local community and travelers looking for unique experiences while visiting a location.

From enhancing visibility and authenticity to targeting relevant audiences and improving SEO, geotagging is a valuable tool that should not be overlooked in your social media marketing strategy. By harnessing the power of geotags, small businesses can amplify their presence, foster meaningful connections, and ultimately drive growth in their local market.

So, next time you post on Instagram, remember to geotag your business's location and watch your business thrive in the digital landscape.

Is Posting At A Certain Time On Instagram Relevant For Success

FAQ: What time should I be posting to Instagram?

Answer: Whenever you have the time.

I'd like you to hear me out.

The time you posted actually USED to be a thing, but then a significant world event happened, and we were scrolling at all times.

So...

The time that you POST is NOT more important than

👉 Showing up consistently

👉 Taking the time to create SCROLL-STOPPING Content

👉 Taking care of your IRL priorities

i.e.:

❣️ Running your actual business

❣️ Spending time with loved ones

❣️ Your health <mental & physical>

⏰ The posting time is the tiniest really irrelevant detail in this whole social media marketing thing. ⏰

Sure there are better times, but it's not universal. But you've gotta get down and dirty with your insights and analytics because accounts, like humans, are different.

If you're consistently showing up with good content, which happens when you're taking care of yourself <I've got an honorary Ph.D. in this category because when I don’t take care of myself, it shows in the content>, your audience will show up.

People can smell the burnout of inauthentic posts to post and appease the algorithm through their phone screens. Just so you know. 🤭

But if this answer isn't enough for you, post as early as you can in the day. If you're in a committed relationship with your analytics and insights, find the largest number of your followers> look at the time> and schedule posts 30 minutes to an hour before that.

Bottom line- if you're running your social while wearing all your other business hats, create a posting schedule that aligns with your REAL TIME LIFE because done is better than perfect, and you gotta show up if you wanna be seen.

Without The Likes, How Will I Know How My Social Media Post Is Performing?

The news of Instagram removing likes is mainly old news now. When the news first broke that the likes were going away, I surveyed my stories asking how people felt about it. Were business owners ecstatic that the like factor was going away, or were they upset that the likes would no longer be visible? To my surprise, it was a 50/50 split on how they were feeling.

The buzz around the likes was happening as I was sitting down with clients to discuss 2020 digital goals, and I kept getting asked the same two questions in different ways. Since you might have versions of the same issues, let’s discuss them now. 

“Without the likes, how will I know how my competition is doing?”

This is a loaded question because the likes on a social media post are not a direct correlation to how your competition is performing financially. I’ve said it before, and I will keep saying it, popular does not always pay the bills. I have known businesses whose accounts do not have the coveted 10k + following and are killing it in their bank accounts. And I also know businesses accounts with thousands of followers who are struggling to make ends meet. Tracking how your competition is doing based on the follower counts or likes on their social posts is irrelevant. You can never honestly know how your competition is doing or if they are financially your competition without seeing their profit and loss statements. From a marketing standpoint, stick to analyzing how your content is doing. Track your analytics and mindfully share more of the content your audience is telling you that they want from you. Your only actual competition should be striving to be better financially than where your business was last year at this time. 

“Without the likes, how will I know how my post is performing?”

The public might not be able to see your like count, but as the account owner, you still can while likes are one of the last things that should concern your marketing efforts I completely understand why they are essential to you. It feels good to know that people took the time to double tap on your post; however, to track if your marketing efforts are truly effective, you need to focus on conversion. The important statistics to you should be the conversions from social media to your website, sharing your post on their feed, or the conversion of someone reading and commenting or sending you either an email or direct message. Consider this, when you are out networking or selling your product in person, you are primarily marketing yourself. At these events, you can hand out all the business cards that you own, but the only way to be sure that someone ever really “sees” or “hears” you is if they convert that information and reach out to you on the contact information on your business card. 

Fighting an algorithm day in and day out is frustrating and exhausting. I completely understand that, however, the removal of post likes is not the end of the world. Likes have never paid your bills. Sure, clients/customers have liked your posts, but what made them a client/customer was clicking on your website to purchase a product or sending you a message to book your services. Look back at which post-converted them to click and be in direct contact with you, and keep doing more of that.  

Continue putting your best stuff out there, and remember that these are FREE platforms to use. We could all still be in a time where to be known or seen we would have to pay for an advertisement in a magazine. However, that’s a topic for another time.  

In Your Business: Money Is A Renewable Resource; Time Is Not

Money is a renewable resource; time is not.

Read that again.

The chances are that your business is not styling and taking 100 product photos to get just the right one. Your actual business is not researching and writing blog posts. Your business is not writing captivating scroll stopping Instagram and SEO rich Pinterest captions. Your business IS something else.

Your business is a physical product, or it’s a service that you offer and provide to other businesses. Your business and passion is most likely NOT creating the marketing content to bring awareness to your target market about YOUR business.

In the monthly 20-minute speed marketing sessions, the top three frustrations that I hear from other business owners are:

1. I loathe social media. I don’t know what photo to post, what to write or have the time to do it.

2. I don’t know what platform I should be concentrating the limited amount of marketing time I block out to reach my target.

3. I feel like no one is even engaging or paying attention when I post, so I just don’t post.

After we discuss these issues and we chat about the services that Maven & Muse provides it always comes down to money and not time. The phrase, “I wish I could afford to hire you.” gets thrown out a lot.

We are all good at something, that’s why we have a business. The skills that we lack we need to learn to hire out. We are a society of multi-taskers, because multi-tasking gives us a sense of purpose. We feel empowered because we are capable of doing ALL of the things, except we are not doing all of the things well. If we flip our focus to investing our time on the one thing that we do well and hire out the rest the money will renew itself and our business will grow.

I personally suck at keeping up my books, and I hate doing it every month. So I have hired out these services. It’s totally a pain in the ass to pay for something that I am fully capable of inputing into my Quickbooks but I know that I would rather do anything else then keep them up. The couple hours that I would spend doing this each month has freed up the time for me to personally write content and market my own services which has in turn brought in the money to pay for the bookkeeper.

I encourage you to actually sit down and think about how much time you are actually putting into feeling frustrated by creating your own businesses digital marketing content. I will put money on the fact that it is the same amount of hours that a content creator would charge you for.

Money is a renewable resource; time is not.

How To Make Your Instagram Accessible For Visually Impaired Community

You’re posting on Instagram all of the time as part of your business marketing plan and I know that you have seen the “ALT  text” when you are loading a photo. You’ve probably blown right past it when you are posting because why would you even bother, as far as you know Instagram does not offer SEO so what’s the point?

Instagram introduced the ability to add ALT text to photos in an effort to make the platform more accessible. Users can add their own custom ALT text that can be read by screen readers to assist those with visual impairments.

Right now, you’re thinking, “This is awesome, how do we use this feature professionally and assist those with visual impairments? “

The ALT text is NOT meant to be a  “copy and paste” of your Instagram caption. Instead, the ALT text should be used to describe exactly what is in your photo.

Think about it, Instagram is a VISUAL platform, and we certainly are not describing the photo in our caption. We are instead,  writing our marketing copy, sharing a quote or a story. The caption is the part screen readers are able to assist the users with, however, the user is missing out on the visual that accompanies it if you are not writing your own  ALT text.

Instagram wants everyone in the community to be able to interact with each other, including those with visual impairments. Keep this in mind, if you are not adding your own ALT text, know that Instagram will automatically generate  ALT text to your photo using their own technology. Their image recognition technology will scan your photo and write an ALT text for you. I encourage you to begin getting in the habit of writing your own ALT text before you post because the Instagram generated text is pretty generic.

The ALT text is your way of giving the user a full Instagram experience by understanding the complete context of both the photo and the caption. As a business owner,  you are now making your content, your product and yourself accessible to more people in the community. How awesome is that?!

An item to note: It is strongly recommended that ALT text be 125 characters or less to ensure compatibility for popular screen readers. The character limit for the ALT text on Instagram is 100 characters.

While researching and at the time of this publishing I did not find any solid evidence one way or the other that by also using the ALT text could mean that there is some sort of SEO associated with it on Instagram just yet. However, I have to believe that this is in the works if it does not already exist on at least a BETA level.  ALT text on images when using it on your website we know helps your SEO ranking on Google, which has me thinking that perhaps something like this is coming or again already exists to some level on Instagram.

How To Add ALT Text To A New Post:

1. Upload your image as usual.

2. On the Instagram caption page, press “Advanced settings”:

3. Click “Write ALT text”: On Instagram you can write a maximum of 100 characters to describe what is in your photo.

4. Write your ALT text and press “Done”

How To Add ALT Text To Your Old Photos:

You are able to and I encourage you to take the time to do so.

1. Select the photo you want to add ALT text to:

2. Click on the 3 dots “…” in the upper right-hand corner:

3. Choose “Edit”:

4. Press “Add ALT text”:

5. Write your ALT text:

6. Click “DONE”

Tips on how to write ALT text from Perkins School for the Blind:

1. Describe the image as specifically as you can.

2. “Imagine someone is sitting next to you as you scroll through Instagram and they point at a photo and ask what it is. Chances are, you’ll give them a one or two sentence description that is perfect for writing as alt text” ( Perkins School for the Blind).

3. Is there an important text on your photo (like signage or quote)? Write out the text.

4. Keep your ALT text (relatively) short, 100 character limit on Instagram and 125 character limit on popular screen readers.

5. Write who is on the picture (especially if you have a personal account). For example: “Jade sitting on her computer with a latte next to her.”

6. Colors: “Don’t be afraid to share what colors are in a photo, if the color is important. A photo can be described as being in black-and-white, having warm or cool colors, or being tinted a certain color. Someone wearing clothes that are the main focus of the photo can write that they are wearing “dark denim Levi’s with a white t-shirt, Adidas sneakers with green earrings.”

What The Actual Eff Is A Target Market And How Do You Find Yours?

When I have a virtual or in-person consultation about someone’s digital marketing needs, one of the first questions that I ask that potential client is, “Who is your target?”

A lot of the times the answer is, “ Well everyone and anyone that would want this yadda yadda product. “

Doh!

The internet is a big place Y'all and I’m sorry but not everyone and anyone is your target. Those are just the cold hard facts.

I know what you’re thinking right now, “Well Jade, what the actual eff is a Target Market and how do I figure out who my market actually is?”

The dictionary definition of Target Market is as follows "A particular group of consumers at which a product or service is aimed."

What a generic and simple thing right? It must just involve figuring out some simple demographics about the people I want to consume this product or use this service.

A target market is so much more than some simple demographics of 22-36-year-olds, dual income, no kids, in the city where you’re located. You need to actually figure out, what these people like to do, where are they hanging out, do they read or listen to podcasts, what makes them tick? Answering each of these questions plus a few more will help you create actual depth to the group of people you are trying to reach.

Once you’ve identified this group of people you can begin to talk to them through your posting and engaging by using the language they are actually using. You can begin paying attention to the trends that they are following and portray your content in a way that appeals to them and causes them to stop their scroll and read what you are actually talking about under your photo. Taking the time to research how your target moves, thinks and speaks through the world is going to help you sell more and sell it faster.

Identifying your target will also help when you are ready to outsource to someone like me by being able to tell me who we are talking too because I don’t want to cost you more money by talking to the people that we aren’t even targeting.

My homegirl Courtney of Creative Homeroom is a Jedi master of identifying your target market. This post of hers about the difference between Target Market and Ideal Client is a very quick and insightful read. Courtney and I are teaming up and teaching a three-part series of webinars on this actual topic and how to build your digital marketing strategy to reach them. The class is launching at the end of February. Please make sure that you are subscribed to the Maven Movement emails to be the first to know about the launch date and a discount!

E-commerce Brick & Mortar Holiday Social Media Strategy Sessions

Wanna kickass this in your social media marketing this upcoming holiday season? Well, it is that time of year when I open up social media strategy sessions so you can have a kickass holiday season. I understand it is June, and you have plenty of other things on your mind like all the summer things. Nevertheless, you need to start your marketing efforts as early as September 1 to kickass this upcoming holiday season.

I know what you are thinking; I can hardly rock my regular time social media marketing campaign, do you think I can change it for the holiday season? Yes, and absolutely yes, I know that you can change your social media mindset for the holiday season because the holiday season is approximately six weeks where people actually want to be sold to. It is approximately six weeks where people are going to be spending money. Six weeks where those people that have no idea of what to get for so and so on their lists are looking to any place for inspiration. Why shouldn’t they be looking at your social media feed for their much-needed inspiration?

This program is written with both the e-commerce seller and the brick and mortar store owner in mind because both businesses have the same common denominator; to make some damn money from doing what they love. We are going to talk about your holiday marketing efforts on the big three: Instagram, Facebook and Pinterest. Typically, I meet in July or August with clients for tropical cocktails and to talk about all things holiday marketing. It is fun and productive at the same time. Strategy Sessions are two hours long and can be split up between two different meetings. Sessions can be virtual or in person. However, if it is virtual, you will have to provide your own tropical cocktail.

One on one social media support from me for the entire holiday season, roughly November 1st- January 2nd is included in your kickass social media strategy. You see, this means I am that girl in your corner, cheering you on and available for any social media question that might arise. I will be one email or phone call away. We will begin our efforts with the two-hour strategy planning and implementation meeting in July or August, and your strategy will be ready to launch on September 1st. You will receive the Kickass Holiday Social Media workbook which is full of tips and tricks for each specific platform along with a place to write your goals. Other benefits you will get include a personalized listing of industry-specific hashtags, a personalized calendar of your business’ holiday events, promotions and time frame of when exactly your postings will achieve the best reach and start turning those likes into dollars. The Kickass Social Media Strategy will focus on content for your business’ Instagram, Facebook and Pinterest accounts. Therefore, these accounts must be set up and in working order prior to our first strategy meeting.

The early bird rate is $450 for this entire package if you book it before June 20th. After June 20th, the price will increase to $575.

For specific questions, please do not hesitate to reach out to me. I know you want your business to kickass this holiday season, and that is exactly what I want to help you achieve!